Never Miss an Event!
Sign Up for Our Newsletter

FAQ

How do I buy tickets to upcoming shows when they go on sale?
+

For the latest concert information keep an eye on our website and click on the buy tickets links, go to ticketmaster.com or visit The Varsity box office and pick up tickets directly from the venue on days the box office is open. Our box office is open on Mondays and Wednesdays 12pm to 5pm and on Fridays 10am to 5pm. Box Office is also always open on any show night. Box Office: 612-217-7701

While you may find concert tickets on 3rd party websites such as Stub Hub and Craigslist, we cannot guarantee the validity of those tickets. If they are counterfeit, we will not be able to allow entry into the venue unless a new valid ticket is purchased, if the show is not sold out. Be mindful when purchasing from these types of sites..

How do I receive a password to purchase pre-sale tickets during the local pre-sale?
+

In order to receive a pre-sale password, you can either follow us on social media where we will post the pre-sale information, sign up for our venue newsletter, sign up on the Live Nation newsletter or RSVP to the Facebook event. Better yet, do them all!

Do you have a VIP Program/ Premium Seating?
+

We will! Once we open our doors and get some killer shows under our belts we will have more information on how to take your concert experience to the next level! You can also ask our box office on any show night if any special VIP or premium seating programs are available.

How can I rent Varsity Theater for a Private Party?
+

Our unique location with its incredible live music history is the perfect backdrop for every kind of special event you can imagine. We host weddings, receptions, private parties, fundraisers, social gatherings, corporate events and more. To learn more contact varsityevents@livenation.com.

Do you have an email newsletter?
+

Yes! SIGN UP on our website and receive newsletters and info about special offers, presales and upcoming announcements!

When is your box office open?
+

Monday: 12-5

Wednesday: 12-5

Friday: 10-5

The Box Office is also always open on show nights; typically 1 hour prior to show time but times may vary. If purchasing tickets to another event than that nights show, please be mindful of our rush and allow show-night patrons time for entry.

Can I change the name on Will Call tickets? Either I can’t go, or I want to pick up a friends tickets.
+

All changes must happen by the original ticket purchaser at the original point of purchase. (Do not contact the Varsity Box Office directly as we will direct you to your original point of purchase.)

 

Purchased online via LiveNation.com or Ticketmaster.com: Original ticket purchaser must contact Ticketmaster directly at 800-745-3000 to change the name

Purchased by phone with Ticketmaster: Original ticket purchaser must contact Ticketmaster directly at 800-745-3000 to change the name

Purchased in-person at the Box Office: Great news! You’ve already got your hard-tickets and can just hand them off to your friend!

Purchased on a 3rd-party site such as Stub Hub or Craigslist: We are unable to support tickets purchased from 3rd party sites. You will need to work within those systems to re-allocate purchases.

Contest Winner: Please touch base with your original point of contact and they will get in touch with us to make any changes on your behalf.


How early should I, or can I, arrive before a show?
+

Door times for each show are listed on the website, Facebook event, and on your ticket. In general, most shows will open doors one hour prior to show time. There is no inside space for a line so if you choose to arrive before doors, lines will be formed outside along the sidewalk. Please be respectful to our Dinkytown neighbors, students, and other concert goers.

We ask that lines are not formed prior to 10AM day of show as there will be no venue staff onsite to assist with questions or issues. Also, per the City of Minneapolis, those aged 17 or under are required to follow Curfew Laws. Lining up overnight is not suggested and is at your own risk.  Review Hennepin County Curfew Laws here

What forms of ID are acceptable for entry?
+

1)     U.S. government issued driver’s license or identification card provided that it contains the following information:

  • Full legal name
  • Signature
  • Date of Birth
  • Gender
  • Unique, Identifying number
  • Principal residence address
  • Front-facing photograph of applicant

2)     U.S. or foreign government issued passport containing a photograph and all information listed above. **exclusive of Mexican consulate passports and IDs**

3)     Voter’s registration card, U.S. Military card or draft record, Military dependent ID card WITH a front-facing photograph

4)     Student ID ONLY with valid birth certificate

 

 

Do you have seating at the venue?
+

The Varsity is a general admission standing room venue unless otherwise noted for a specific show. On certain nights a limited number of seats may be available on the upper level. For more information or to inquire about ADA seating, contact the box office directly.

Do you have a coat check?
+

We do! Ask anyone that works at the venue where you can drop off your coat and they will point you in the right direction. It is first come first served!

Where do I park?
+

Street parking throughout Dinkytown and public parking options at The Venue (on 5th St and 13th Ave) or the 4th St Ramp (on 4th St and 17th Ave)

Do you have an ATM?
+

We do not today.. but we will in the very near future.

Does the Varsity serve any food inside the venue?
+

We will have some prepackaged snacks starting February 21st and will likely incorporate more tasty food options in the future!

What is your photo consent policy?
+

Any event you attend at Varsity Theater may be professionally photographed, videotaped or recorded. By attending, you agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video or photographic display or other transmission, exhibition publication or reproduction made of, or at, the event for any purpose, in any manner, in any medium or context now known or hereafter developed without further authorization from, or compensation to, you or anyone acting on your behalf.

Can I get a refund or exchange my tickets?
+

Tickets are nontransferable and nonrefundable, unless a show has been cancelled. If a cancellation were to occur, it will be posted to our social media pages with details and you should contact the point of purchase.

If I won tickets through the radio station, where do I pick those up?
+

If you won tickets via the radio station, please contact the station directly to obtain your tickets. In some cases the station will not have physical tickets but will supply your name to the box office to be held at Will Call on the night of the show so please work directly with the station on what they have worked out with us as it will vary by show and station.

What is NOT allowed into the venue?
+

The following items are not permitted. 

  • NO Masks
  • NO Illegal Substances
  • NO Drugs or Drug Paraphernalia
  • NO Pets
  • NO Massagers
  • NO Laser Pointers
  • NO LED Gloves or LED Microlights used for Light Shows
  • NO Glowsticks
  • NO Pacifiers
  • NO Eyedrops
  • NO Glass, Cans, Cups or Coolers
  • NO Markers, Pens or Spray Paint
  • NO Large Chains or Spiked Jewelry
  • NO Stickers or Fliers
  • NO Balloons, Balls, Inflatable Balls or Frisbees
  • NO Tents, Large Umbrellas, Chairs or Blankets
  • NO Backpacks
  • NO Open Lip Gloss or Chapstick
  • NO Candy bracelets / Candy Necklaces
  • NO Camelbacks or Bota Bags
  • NO Large Purses or Bags (Anything over 10" x 10")
  • NO Fanny Packs
  • NO Stuffed Animals or Dolls (Including Plush Backpacks)
  • NO Open Packs of Cigarettes or Unsealed Tampons (Upon Entry)
  • NO Outside Food or Beverages of Any Kind (Including Alcohol, Candy, Gum, etc.)
  • NO Weapons of any kind (Includes Pocket Knives, Pepper Spray, Firearms, etc.)
  • NO Professional Recording Equipment - Photo Video, or Audio (No Detachable Lenses, Tripods, Big Zooms or Commercial Use Rigs)
  • NO Video Cameras or GoProsNO Toy Weapons or Real Weapons of any kind

CLICK HERE to reveiw Customer Safety 

If a show is cancelled, how do I get a refund?
+

If a show cancels please contact the point of purchase. All tickets purchased online via Ticketmaster will be automatically refunded once the cancellation is processed in our system.  We cannot refund tickets purchased on 3rd party sites such as Stub Hub, Craigslist, etc.

Do you have a dress code?
+

No specific dress code but clothing and shoes are required. No jewelry or clothes that could cause harm. For a full list of restricted items, please see ourWhat is NOT allowed into the venue?” FAQ

Can I bring my camera to the show?
+

It depends on each individual artist or performer's policies. Usually, small point-and-shoot cameras and cell-phone cameras are allowed. Cameras with lenses on them are considered to be professional-length are not allowed to be brought into the venue, unless artist has given prior approval for a media pass. Security will ask guests to leave such cameras in their cars. Audio or video recording is also almost never allowed at concerts unless otherwise noted.

What are your age restrictions for Entry?
+

Every show has different age requirements, please visit the specific show’s page on our website or Ticketmaster to determine the age restrictions. It is also often listed in the individual Facebook Event on the Varsity Theater Facebook page. EVERY SINGLE GUEST MUST HAVE HIS/HER AGE VERIFIED PRIOR TO BUILDING ENTRY

As always, you must be 21 to drink alcohol. VALID Identification is required

Valid Forms are:

U.S. government issued driver’s license or identification card provided that it contains the following information:

  •  Full legal name
  • Signature
  • Date of Birth
  • Gender
  • Unique, Identifying number
  • Principal residence address
  • Front-facing photograph of applicant

 U.S. or foreign government issued passport containing a photograph and all information listed above. **exclusive of Mexican consulate passports and IDs**

 Voter’s registration card, U.S. Military card or draft record, Military dependent ID card WITH a front-facing photograph

Student ID ONLY with valid birth certificate

How do I get a job at The Varsity?
+

We are always looking for rockstar candidates who love live music, work hard and want to be a part of our amazing venue.  For the list of open positions please visit www.livenationentertainment.com/careers and search Varsity

How do I become a Varsity Theater Street Teamer?
+

We are always looking for dependable, reliable, music loving people to be a part of our Live Nation and Varsity Theater Street Teams. If you have a great attitude, love being a part of a team, and most importantly have a passion for the Minneapolis music scene please send a resume and references to VarsityInfo@LiveNation.com with the subject line: STREET TEAM

How do I score an internship at the Varsity Theater?
+

In order to apply for an internship us you must be enrolled as a full time college student and earning college credit for your internship. You can find all internships and requirements posted on the career section of www.livenationentertainment.com/careers.  

My question wasn’t answered here, how do I get in touch with the venue?
+

For general inquiries you can send an email to varsityinfo@livenation.com and we get back to you.

Sign up for our newsletter!  
Stay Connected  
Sign up for our newsletter!
VISIT OTHER HOUSE OF BLUES
& LIVE NATION CLUBS AND THEATRES