Plan Your Visit
Getting Here
Street parking is available around the building. A parking ramp is connected to Target just down the street.
The Need-to-Know Before You Go
From bag policy to parking, get to grips with everything you need to know for your show.
FAQ
A valid ID is required to attend any age restricted events and to consume alcohol. Accepted forms of identification include state-issued ID or Driver’s License, valid non-expired US Government or Military ID, or an official passport.
The Varsity Theater has a very strict underage drinking policy that follows state law, and if you do not have acceptable ID that states your age at 21 or older, you will be considered the same as a minor and will not be able to purchase, consume or possess alcohol in the venue. Violators will be removed from the building without warnings and will not be eligible for a refund.
Prohibited Items
- Professional photo/video equipment (unless approved photo pass from artist)
- Selfie sticks - Video cameras or go-pros
- Toy weapons
- Masks
- Illegal substances/drugs/drug paraphernalia
- Pets, unless it is a registered service animal
- Laser pointers/glow sticks/LED gloves or microlights
- Pacifiers
- Eye drops
- Metal studded/spiked clothing, jewelry and accessories
- Hula Hoops - Markers/pens/spray paint
- Balloons/inflatable balls
- Candy bracelets/necklaces
- Large purses/bags/backpacks/drawstring bags
- Weapons of any kind (mini pepper spray/knives/fireworks)
- Firearms (including off duty law enforcement and CPL holders)
All guests ages 3 and older need a ticket for entry. Please provide ear protection for children.
Unless a show cancels or changes time by more than two hours, refunds are handled on a case-by-case basis. Please contact the point of purchase for inquiries.
If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. If you purchased tickets at the box office, plase email us at VarsityInfo@LiveNation.com .
Ticketmaster will call opens at door time or meet and greet check-in time. Artist guest list may not arrive until doors time. Remember to bring your photo ID and the credit card used to purchase your tickets!
Tickets are not transferable. The original ticket purchaser must go back to the original point of purchase to make the change. If you are a radio contest winner, guest of someone in the band, or a VIP client, please touch base with your original point of contact and they will get in touch with us to make any changes on your behalf.
Yes, you can book our event venue for your next corporate event, private concert, social gathering, wedding, reception, fundraiser and more. For more information, please click here.
Re-entry is not permitted at our venue. Make sure you don't leave the venue unless you don't plan on coming back!
The Varsity Theater is a completely non-smoking venue. Smoking is only allowed in designated outdoor smoking areas.
While our venue is standing room only, we do have an ADA section for qualified patrons. We also have ADA lift access to the second floor and our restrooms. We suggest you get to the venue early for best viewing options in the ADA area. Please note that each ADA guest is allowed one extra guest into the ADA area. Please purchase ADA accessible tickets via Ticketmaster or General Admission and speak to staff upon arrival.
Yes we have a lift at the front of the venue that will take you to the second floor.
Age requirements differ depending on the event. All age requirements are listed on our online event calendar. If no age restriction is listed, the event is all ages.
Professional cameras and/or cameras will detachable lenses are NOT allowed without a valid media pass. Personal point-and-shoot cameras or cellphones are OK.
Most events only offer General Admission standing and seating, which are first-come, first-serve. Please refer to the event page for seating options by event.
If you lose an item while you are at an event, please email us at VarsityInfo@LiveNation.com to see if it has been turned in. Please allow 24 to 48 hours for the team to look for your item and respond back to you. The venue is not responsible for any lost, stolen, or damaged items. As a courtesy, we hold lost items for 30 days.
Drinks are available for purchase throughout the venue.
Check out options to add comfort and convenience to your concert experience, including pre-paid coat check. View options here.